![]() ![]() This error may be caused by a temporary financial institution server outage or maintenance that may be resolved the next day. If completing the Update Now process doesn't clear up the issue, try updating your accounts the next business day. Click Account Actions (button or gear icon) at the top right of the register.Open the register for this bank account.Also, verify the exact error code you are getting to confirm it is one of the errors covered here. ![]() Open Tools > One Step Update Summary to find the bank where this OL error is presented. ![]() Authorizing access may require contacting the bank.įind the financial institution that is causing the error ![]() Try logging into the bank's website and search for prompts to approve. If you receive one of these errors while attempting to add an account to Quicken for the first time, this could indicate the bank requires authorization from you to grant Quicken access.However, this may ultimately need to be resolved by your bank. You can follow the steps below to attempt to refresh the connection this will ensure you're able to receive the latest file from your financial institution.Disabling the VPN will typically resolve the issue. VPNs can cause this error to occur when using Quicken.You may be able to successfully sign in to your bank's website, but still receive the error in Quicken, due to the issue with the file the bank is sending.When receiving these errors, we recommend to first check the Quicken Community for alerts on widespread issues or bank outages.Sometimes, these files are changed in a way that prevents them from downloading into Quicken. In order to make transaction download into Quicken possible, financial institutions create specifically-formatted Quicken files. ![]()
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